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REF-MSS-003

Incident Response Retainer

A pre-agreed incident response arrangement, so an experienced IR team is already contracted and briefed when a breach happens, rather than sourced during one.

RetainerAccess agreed in advance
CustomizedIR plan built for your organization
On callExperienced IR team on standby
A single lit desk in an otherwise dark operations room
How It Works

Immediate access when it matters.

Provides immediate access to experienced incident response resources in the event of a breach, with response planning customized to your organization ahead of time so detection, reporting, and containment can move quickly.

The gap

What this closes.

01 01

Sourcing an incident response team during an active breach costs critical hours.

02 02

Without a pre negotiated contract, legal and procurement delay the response.

03 03

A responder unfamiliar with your environment loses time on discovery alone.

FAQ

Common questions.

What does the retainer actually commit to?

Immediate access to experienced incident response resources when a breach or incident occurs, with response planning agreed with you ahead of time. Commercial terms are set during scoping.

What happens before an incident occurs?

Response planning is customized to your organization ahead of time, so detection, reporting, and containment can move quickly the moment the retainer is activated.

Why not just call someone when it happens?

Sourcing an incident response team mid-breach costs critical hours, and without a pre-negotiated contract, legal and procurement add further delay before anyone starts work.

Will the responders know our environment?

That is the point of planning in advance. A responder unfamiliar with an environment spends the first hours on discovery rather than containment.

Ready to scope Incident Response Retainer?

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